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ADDITIONAL INFORMATION
We absolutely love making sure our website is stocked with the latest and greatest items! Our team works hard behind the scenes to take pictures, measure, price, and list everything as soon as it arrives.
Once something is sold, we quickly move it to the sold page, so you can always trust that our listings are up-to-date and ready for you to shop!
Just a friendly reminder that all our treasures here at Vintage House 813 are real vintage items, we do our best to point out any minor imperfections from their previous life. We think these unique characteristics only add to their charm!
Before making a purchase, we encourage you to take a good look at the photos of each item, so you know exactly what to expect when it arrives.
We are always happy to answer questions and send more photos if needed.
We truly hope you fall in love with your purchase just like we have. But if for any reason you are not completely satisfied, contact us right away.
We are here to help ensure your experience with us is nothing short of amazing!
MAKE SURE TO FOLLOW US ON INSTAGRAM FOR ANY LATEST UPDATES.
SHIPPING
We make every effort to despatch the goods within 3 business days from the date of purchase. We partner with reputable national courier companies and Royal Mail for the efficient delivery of our products to you. All our postable items are usually dispatched via Royal Mail 48 Hour Tracked Service. Tracked Service includes proof of delivery, photo of delivery and compensation, additional insurance can be arranged, at an additional cost, upon request at the time of purchase.
We are able to accommodate in-store collections arranged by your own courier at your expense. Alternatively, you may schedule a pick-up in person from our store in Pokesdown, Dorset, by contacting us in advance at hello@vintagehouse813.com. If your goods are not collected within two weeks of purchase, we reserve the right to resell them or charge a storage fee. If additional time is needed, please email us to discuss mutually agreed-upon arrangements.
Ownership of the goods will pass to the buyer on receipt of full payment of all sums due, including postage/delivery charges.
The buyer will be responsible for all goods once they are shipped from our premises. The company will no longer hold liability for items once they have been despatched.
INTERNATIONAL SHIPPING
We are able to provide shipping quotes to overseas locations, including Highlands, Islands and Northern Ireland, please contact hello@vintagehouse813.com before finalising your purchase. Overseas customers are responsible for any import/export duties, taxes and other fees that may be incurred.

























